Integrations

Integrations connect your agents to external systems. Once installed, an integration's actions become callable tools during agent conversations.

Installing an integration

1. Go to Integrations in your project sidebar
2. Click Browse to see available integrations
3. Click on the integration you want
4. If it requires authentication (OAuth or API key), complete the connection step
5. Select which actions to enable
6. Click Install

The integration is now available to attach to agents in the agent editor → Tools tab.

Integration types

Pre-built integrations

Pre-built integrations connect to external services with a guided setup flow. Credentials are entered once during installation and stored securely — the agent never sees them directly.

Custom tools

Build your own tools without writing code:

Type	Description
API Tool	Connect to any REST API — define URL, method, headers, and parameters
DB Query	Run parameterized SQL against PostgreSQL, MySQL, MSSQL, SQLite, or Oracle
Rule Based	Evaluate business logic conditions and return structured decisions

Auth types

Type	Example
OAuth	Google Calendar, Salesforce
API Key	Slack, Shopify, Jira
Username / Password	Snowflake
Service Account JSON	Google BigQuery
None	OCR, Web Fetch

Available integrations

Data & Analytics

• Google BigQuery — run SQL queries against BigQuery datasets
• Snowflake — run SQL queries against Snowflake data warehouse
• DB Query — query your own relational databases (PostgreSQL, MySQL, MSSQL, SQLite, Oracle)

Messaging & Collaboration

• Slack — post messages, manage channels, add reactions
• Microsoft Teams — send messages, reply in threads, manage channels

CRM

• Zoho CRM — manage leads, contacts, and deals
• Freshdesk — create and manage support tickets

Project Management

• Jira — create, update, and search issues

E-commerce

• Shopify — orders, customers, products, refunds, inventory
• WooCommerce — orders, customers, products, coupons, refunds

HR & Operations

• Workday — look up workers, search org, submit absence requests

Web & Documents

• Web Fetch — fetch live content from any public URL
• OCR — extract text from images and PDFs

Custom

• API Tool — call any REST API endpoint
• DB Query — run SQL against your databases
• Rule Based — apply deterministic business logic

No-auth integrations

Some integrations (like OCR and Web Fetch) require no external credentials — they run entirely on Vois AI infrastructure. For these, the connection step is skipped.